Privacy Policy

Royal Project Painting (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://royalprojectpainting.com.au/ or interact with our services across Australia.

By using our website or providing your personal information, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

1.1 Personal Information

Provided directly by you through:

Contact forms
Quote request forms
Phone calls, emails, or SMS
Booking or job enquiries

This may include:

Name
Phone number
Email address
Address or job location
Project details or descriptions
Any other information you choose to share with us

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on pages
Cookies and analytics data (Google Analytics, Meta Pixel, etc.)

2. How We Use Your Information

Royal Project Painting uses your information to:

Provide quotes, estimates, and respond to enquiries
Schedule services or consultations
Improve our website and customer experience
Send important updates related to your project
Conduct marketing and advertising (Google, Meta, etc.)
Maintain internal records and business operations
Comply with Australian laws and regulations

3. Cookies & Tracking Technologies

Our website uses cookies and tracking tools to enhance your experience and improve performance.
This includes:

Google Analytics
Google Ads conversion tracking
Meta (Facebook/Instagram) Pixel
Website performance and security tools

You can disable cookies through your browser settings at any time.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only when necessary:

With trusted third-party service providers (hosting providers, CRM systems, marketing platforms, subcontractors assisting with your project)
To comply with legal obligations
To protect our rights and safety

All third-party partners comply with Australian privacy standards.

5. Data Security

We take reasonable steps to protect your information from:

Unauthorised access
Alteration
Disclosure
Loss or misuse

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your information (where applicable)
Opt out of marketing communications at any time

To exercise your rights, contact us at:

Email: info@royalprojectpainting.com.au

Phone: 0405 601 212

7. Links to External Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

Royal Project Painting may update this Privacy Policy from time to time.
The latest version will always be available on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Royal Project Painting
Website: https://royalprojectpainting.com.au/